Workers’ Compensation Claims Department
The Workers’ Compensation Department provides claim handling for 31 member counties. Benefits are provided for reasonable and necessary medical treatment and lost time for on-the-job work related accidents resulting in injury. The Department is comprised of one senior adjuster who handles the most severe claims, two adjusters who handle the moderate injury claims, one adjuster who handles basic medical-only claims, and two technicians who are responsible for claim setup, mail, telephone calls and email. Unresolved claims that proceed to a formal trial before the WCA adjudication process are assigned to an elite group of legal counsel. The Department focuses on providing exceptional customer service to member counties and injured workers to achieve equitable and all parties and efficient claim resolutions.