Emergency Communications Operator (ECO) (U) will answer emergency (9-1-1) and non-emergency calls, dispatch, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions.   Provide and update responding emergency personnel with current information.  Required to work various days, shifts, holidays, and overtime.  Work is highly sensitive and requires precise information be communicated in an accurate and concise manner in accordance with public safety emergency communications standards, procedures, laws, and ordinances.